Family Resource Center is now accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and any client or member of the public may contact the Joint Commission Office of Quality Monitoring.  To report any concerns or register any complaints you can use the Online Complaint Submission Form to submit your complaint directly over the internet, or submit via email (complaint@jcaho.org) or by phone at 1-800-994-6610.